If you own a business that provides goods or services, you may have heard of a “framework agreement,” an “employment contract” or a “service contract.” In essence, they all refer to the same type of contract that describes your legal responsibilities to customers. This article examines that the public sector has a number of central public procurement entities, whose objectives are the creation and management of framework agreements in line with EU procurement directives  and which are available for use by designated public bodies. In the United Kingdom, for example, crown commercial service, municipal consortia such as Eastern Shires Purchasing Organisation (ESPO) and Yorkshire Purchasing Organisation (YPO) and consortia, in the areas of higher education and training: APUC (in Scotland), Crescent Purchasing Consortium (CPC),  London Universities Purchasing Consortium (LUPC), North Eastern Universities Purchasing Consortium (NEUPC),  North Western Universities Purchasing Consortium (NWUPC)  For example, a framework agreement might be appropriate if you provide marketing services to a regular customer who instructs you to run campaigns for different products. If you plan to use a framework agreement to obtain the goods or services requested by your organization, you have the freedom to contract for recurring requirements without having to reapply the selection and award criteria. The way buyers work may also vary depending on why the frame is used. For example, a service-based opportunity can be difficult to allow direct allocation, so the mini-competition framework should be set up, while a product can be offered through a direct reward. A framework agreement in the construction field is an agreement reached by a buyer or group of buyers with several suppliers to define the terms of contracting that can be allocated during the duration of the framework.